888 Contact Email
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About 888 Casino’s FAQs
888casino Support Center. We are here to help you with anything you need.
FAQ pages are an invaluable part of every online casino. It is the go-to place for players looking for quick solutions to their problems. Our experts also found that having an FAQ page reduced the number of players calling 888 casino service number for assistance. Here are some of the topics addressed in this section:
Available Games: As mentioned earlier, 888 Casino boasts a decade’s experience in the gaming industry. As such, it strives to provide an exceptional gambling experience by updating its games catalogue regularly. This section explains the number of games available in the casino and bonuses that come with the games. 888 Casino has up to 270 gaming titles that include slot games, table games like the roulette, blackjack and baccarat and live casino games.
Licensing Details: The casino is licensed by the government of Gibraltar and has obtained certification from prestigious governing bodies around the world. This enhances the casino’s credibility to players as they are confident that 888 Casino is not a rogue online company.
Availability of a Download Version: Online casinos are designed in two forms- the download version and the instant-play mode. Both formats provide an active gambling experience, but most users prefer the instant-play mode. The download version compels users to use desktops and mobile devices with adequate space. 888 Casino is available on instant-play mode, saving users the need to download software on their devices.
Registration Requirements: At 888 Casino, players can play for real money or fun. This section explains how players can register to play for real money. The registration process is straightforward as you only need to:
- Open 888 casino website
- Fill in the registration form
- Save the password for logging in
How to Claim Welcome Bonus: 888 Casino awards new players with a no deposit bonus up to $88 upon verification of their accounts. The casino sends the bonus to the user’s email and the player is required to meet the bonus terms and conditions to claim it.
We’re available toll-free, 24/7 to assist with payments and customer support.
Customer Service: (877) 650-4249
AdvancePay Automated Payment System: (800) 483-8314
Trust Fund Automated Payment System: (888) 988-4768
PIN Debit Automated Payment System: (855) 706-2445
Visitor Customer Service
Available 6AM – 4PM MST Monday – Friday, 7AM – 4PM MST Saturday – Sunday
Visitor Support: (855) 208-7349
Note: Some facilities (including those served by companies that GTL acquired, such as DSI and VAC) have dedicated phone numbers and are listed below. If your facility is not listed below, please use one of the four toll free numbers listed above for payments and customer support.
DSI CustomersDSI Customers
AdvancePay or Prepaid Phone Accounts:
24/7 Automated System & Customer Support: 888-949-3303
Inmate Trust Accounts:
(Note: Limited only to those facilities indicated elsewhere on ConnectNetwork.com)
24/7 Automated System: 888-988-4768
Other Issues:
Customer Service: 888-949-3303 Customer Service Hours of Operation: Mon – Fri – 7 am – 9 pm (EST), Sat 8 am – 5 pm (EST), Closed Sunday and major holidays
VAC CustomersVAC Customers
AdvancePay or VConnect Prepaid Phone Accounts:
24/7 Automated System & Customer Support: 800-913-6097
Inmate PIN Debit Prepaid Phone Accounts:
Washington DOC 24/7 Automated System: 866-669-9975
Other Issues:
Customer Service: 800-786-8521 Customer Service Hours of Operation: Mon – Fri – 8 am – 7 pm (CST)
Alameda County, CA CustomersAlameda County, CA Customers
AdvancePay Prepaid Phone Accounts:
24/7 Automated Payment System: 800-483-8314
Inmate PIN Debit Prepaid Phone Accounts:
24/7 Automated Payment System: 855-706-2445
(Please reference Site ID 167)
California DOC Customers
AdvancePay Prepaid Phone Accounts:
24/7 Automated Payment System: 866-607-6006
Inmate Trust Accounts:
24/7 Automated Payment System: 866-607-6006
(Please reference Site ID 256)
Colorado DOC Customers
AdvancePay Prepaid Phone Accounts:
24/7 Automated Payment System: 800-483-8314
Inmate Trust Accounts:
888 Sport Contact Email
24/7 Automated Payment System: 888-988-4768
(Please reference Site ID 147)
Florida DOC CustomersFlorida DOC Customers
AdvancePay Prepaid Phone Accounts:
24/7 Automated Payment System: 866-732-9098
Michigan DOC Customers
AdvancePay Prepaid Phone Accounts:
24/7 Automated Payment System: 855-466-2832
Inmate Trust Accounts:
24/7 Automated Payment System: 888-988-4768
(Please reference Site ID 117)
Ohio DRC Customers
AdvancePay Prepaid Phone Accounts:
24/7 Automated Payment System: 800-483-8314
Direct Remit Billing (DRB) Accounts:
Customer Service: 800-231-0193
Inmate PIN Debit Prepaid Phone Accounts:
24/7 Automated Payment System: 888-265-1238
(Please reference Site ID 86)
Inmate Trust Accounts:
24/7 Automated Payment System: 888-988-4768
(Please reference Site ID 86)
Other Issues:
Customer Service: 877-650-4249 odrccustomerhelp@gtl.net
South Dakota DOC CustomersSouth Dakota DOC Customers
AdvancePay Prepaid Phone Accounts:
24/7 Automated Payment System: 800-483-8314
Inmate PIN Debit Prepaid Phone Accounts:
24/7 Automated Payment System: 855-706-2445
(Please reference Site ID 148)
Tennessee DOC Customers
AdvancePay Prepaid Phone Accounts:
24/7 Automated Payment System: 800-483-8314
Inmate PIN Debit Prepaid Phone Accounts:
Please reference Site ID 103
Customer Service:
877-650-4249
Washington DOC CustomersWashington DOC Customers
AdvancePay or VConnect Prepaid Phone Accounts:
24/7 Automated Payment System: 800-483-8314
Customer Service: 877-650-4249 Monday – Friday, 7 am – 11 pm (CST), Saturday, 8 am – 7 pm (CST)
888 Poker Contact Email
Inmate PIN Debit Prepaid Phone Accounts:
24/7 Automated Payment System: 866-669-9975
(Please reference Site ID 150)
Customer Service: 800-786-8521 Email: customerservice@vaci.com
Money Order Information:
Money orders for prepaid and inmate debit phone accounts can be mailed to the address below. Money Orders for your prepaid phone account must include your 10 digit phone number and for an inmate’s debit phone account must include the inmate’s ID number.
888 Casino Contact Email
Inmate Pin Debit:
VAC
Dept 2430
PO Box 122430
Dallas, TX 75312-2430
Advance Pay Accounts:
Advance Pay Service Dept
PO Box 911722
Denver, CO 80291-1722
AdvancePay Opt-Out?
Did you opt-out of receiving automated calls from GTL about your AdvancePay account, but change your mind? Reactivate your reminder calls here.
Contact Us via Email
Although calling one of the phone numbers listed above is the fastest and best way to have your question or concern resolved, if you prefer to send us an email, complete this form.
When contacting us via email, do not send your credit or debit card information with your request. Only when this information is required to assist you with your inquiry, will one of our representatives ask you for your credit or debit card information.